Help Center

TOYSradt | Specialty Toy Distributor

We understand that many questions can arise throughout the purchasing process. Browse through the information below, and if you have a question that isn’t included here, feel free to reach out to us today.

Return Policy

If you are not 100% satisfied with your purchase from for any reason, you have seven (7) days from the date of delivery to request a refund. No exchanges will be excepted. 

To qualify for a refund simply send an email to with your order information. will bear the cost of return shipping to within the seven (7) day from delivery timeframe through USPS. A refund for the original purchase price plus applicable taxes (minus original shipping & handling costs). Refunds can only be granted in US dollars. Refunds will be processed and paid within two (2) weeks of TOYSradt receipt and verification of the returned product.

Shipping Rates

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing/Fulfillment: Order verification, tailoring, quality check, and packaging. All orders are ready for delivery within 24 hours after the order is placed. 

  • Shipping: This refers to the time it takes for items to be shipped from our warehouse to the destination. Domestic delivery within the United States is 2-4 days, while International delivery is 7-10 days, dependent on customs. All orders are shipped through USPS. TOYSradt fulfills and ships 7 days a week. There are no minimum or maximum weight or order requirements. ​Consumer pays shipping upon placing an order both domestic and international 

Contact Customer Service

We are here to help.  Send us a message with your compliments, questions or concerns and a team member will contact you. We'd love to hear from you.

Customer Service 

9am - 6pm EST



Shipping Chart

TOYSradt utilizes USPS shipping for both domestic and international. Shipping fees change based on the current USPS shipping rates.

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